FAQ

Manga UP! is the official digital manga reading application published by SQUARE ENIX and available on smartphones and tablets. We're working towards adding more series for you to enjoy every month! You can read series free of charge using items like "POINTS," (granted daily) and "Free COINS" (granted during events, as a special bonus, etc.).

Simulpub (also known as simultaneous publication) means releasing/publishing the latest content alongside their country of origin. This means you get to read the latest chapter of a series soon after it's released in its original country.

Manga UP! is the official digital manga reading application by SQUARE ENIX. This application aims to release official translations almost simultaneously to the Japanese releases to prevent piracy. This application's contents are protected under copyright law and the profits are returned to authors in a legitimate way of distribution.

POINTS are items that are granted twice a day. You can read only normal chapters with them.

COINS are items that you can purchase (Paid COINS) or get as a reward for participating in events on the app (Free COINS). You can read all chapters with them.

Items will be consumed in a specific order depending on the type of chapter. ・Normal chapters: POINTS→ Free COINS→ Paid COINS ・Advance chapters: Free COINS→ Paid COINS

Paid COINS do not expire while the app is still in service.

Please try restarting the application. If it doesn't update after restarting, please send a message from Settings > Support.

All the items are visible on the top part of the shop page.

As written in Terms of Service, items are only able to be used in this application.

Each item has different limits. ・POINTS: 1 portion of the daily limit (differs by country) ・Free COINS: 100,000 ・Paid COINS: 100,000

Paid COINS can only be obtained through the Google Play Store or the App Store.

Chapters are typically released 12AM JST (Japan time).

These labels are used for series updates. An update means a normal chapter and/or new chapter was made available. ・UP (solid blue): The series updated within the last 24 hours. ・UP (clear background): The series updated within the last 7 days. ・NEW: A brand new series that was released within the last 7 days. ・(Only in “My Page”) ●: A solid dot indicates the series was updated since the last time you visited.

You may be experiencing bad connection. Try restarting the application. Please be assured that items are not consumed twice when re-reading a chapter if you're unable to view it the first time.

The content policies/guidelines of the app distribution platforms prohibit certain graphic depictions. For that reason, there are some depictions that are modified in the application.

Yes. First, please sign up from the top part of the “My Page” tab. If you have already signed up, install the application on the device that you want to transfer/connect. After that, login with your account information from initial screen, or My Page > Settings > Connected Devices.

We'll try to help. Please go to Settings > Support and send us two messages: 1) From your original device and 2) from one you want to transfer to so that we know you're the same person.

Make sure the domain "@account.square-enix.com" is allowed in your mailbox. Please check your spam mailbox as well.

Sorry, but because we don't have necessary information to identify the account, we can't restore data for a user who hasn't signed up.

Yes. After signing up on the device you want to connect, please login with your account information from the initial screen or My Page > Settings > Connected Devices on the device you want to connect.

Currently, the limit is 3 devices. If you connect more than that, your devices will be disconnected from the oldest one to connect. You can disconnect devices yourself from My Page > Settings > Connected Devices.

No. However, you cannot transfer/connect accounts if you do not sign up.

Please send us a message saying that you want to erase all your user data from My Page > Settings > Support.

We ask that you limit one account per person. If you want to use the application with several devices, you can do so in My Page > Settings > Connected Devices.

It may take time for the data to be completely transferred, so try reloading both the application and browser pages. If that doesn’t fix the problem, restart the app/browser.

To change the settings, go to My Page > Settings > Notifications on the application, or Settings > Notifications on your device.

You can customize series with the following three actions. Hide: Hides the series everywhere on the app. Stealth: Hides series from your browsing history. Favorite: Adds series to your favorites list (My Page).

We are afraid you can't modify your browsing history. However, you may go to My Page > Settings > Customize series and change the series to "Stealth" to always hide it from your history.

You can clear the cache by tapping My Page > Settings > Clear Cache.

We are afraid we don't offer telephone support. If you have a question or inquiry, please send it from My Page > Settings > Support

Recommended devices are below: ・iOS: iOS14 and higher version ・Android: Android 8.0 and higher version

We have an official X and YouTube account.